Shipping policy

 

Shipping Information

We ship orders by standard post unless otherwise selected at checkout. Shipping costs and delivery options are calculated during checkout.

Orders are usually packed and dispatched within 48–72 hours. During sale periods, holiday periods, weekends or other busy periods, dispatch may take longer.

Once your order has been dispatched, delivery time may vary depending on your shipping address and selected delivery method.

If you have not received your order within 7 business days after dispatch, please contact us at contact@onevsalonpro.com with your order number.

 

Delivery

Some parcels may require a signature on delivery. If no one is available to receive the parcel, the courier may leave a calling card or redirect the parcel to a local collection point.

If an incorrect shipping address is provided by the customer, the order may be returned to One V Salon Pro. The customer will be responsible for any re-shipping fees.

One V Salon Pro is not responsible for lost or stolen parcels once tracking confirms that the order has been delivered.

Shipping delays caused by postal carriers, couriers, customs, weather events, peak periods or other circumstances outside our control are not the responsibility of One V Salon Pro.